Commerce Disclosure

Commerce Disclosure

Business Operator:
Tatsunori Maeda / Risea Japan

Address:
Will be disclosed promptly upon request.

Phone Number:
+81-80-3526-5571
Please contact me via email whenever possible.

Email Address:
team@risea-jp.com

Operations Manager:
Tatsunori Maeda


Service Description

Risia Japan provides local guided walking experiences and personalized itinerary planning services for international travelers visiting Japan.
We currently offer three service types:
1️⃣ Kamakura Guide — A 3–4 hour local walking tour exploring historical and cultural highlights.
2️⃣ Asakusa Guide — A local-guided experience around Sensoji Temple and Tokyo’s traditional downtown area.
3️⃣ Guide + Itinerary Package — Includes the guided tour (Kamakura or Asakusa) plus a personalized itinerary plan based on your travel interests.

All experiences are meet-up and end locally guided experiences, not travel agency packages under Japan’s travel agency law.


Additional Fees:
None.
Transportation, meals, and temple entrance fees are not included in the tour fee and should be paid directly by the participant if applicable.


Return and Exchange Policy:

  1. Customer-Initiated Returns/Exchanges
    • Before service delivery: Orders can be canceled at any time.
    • After service delivery: I will make revisions to the itinerary or plan until the customer is satisfied. Refunds are not available after service completion.
  2. Defective Products or Services
    • If you receive a defective service (e.g., the tour cannot be provided due to operator fault), I will cover all related costs and provide either a refund or rescheduling option.

Delivery Time:
Itinerary plans will be delivered within 5–7 days after order confirmation.
Guided experiences are provided on the reserved date.


Accepted Payment Methods:
Credit card (via Stripe)


Payment Timing:
Credit card payments are processed immediately upon order.


Price:
All prices include tax and are listed on each product page.


Legal Note:
This service is classified as a local guided experience (meet-up and end locally) and is not a travel agency package or arranged tour under Japanese law.